Refund policy

30-Day Money-Back Guarantee
We want you to love FURVIX. If you're not completely satisfied, you're covered by our 30-day money-back guarantee.

Returns
You may request a return within 30 days of receiving your order. To start, email us at furvix.team@gmail.com with your order number. Items should be in original condition where possible.

Refunds
Once your return is approved, we'll refund your original payment method within 5–10 business days, and notify you by email.

Damaged or incorrect items
If your item arrives damaged, faulty or incorrect, contact us within 7 days of delivery with a photo and your order number. We'll arrange a free replacement or full refund.

Return shipping
Return shipping costs are the customer's responsibility unless the item arrived faulty or incorrect.

Late or missing refunds
If you haven't received a refund after 10 business days, please check with your bank or PayPal first, then contact us at furvix.team@gmail.com